Legal
Last updated: 20 October 2026
These documents explain how Tachyo works with its customers, how we handle personal data, and the rules for using the platform and this website.
Our documents
- Customer Terms of ServiceThe agreement between Tachyo and the businesses that use the platform.
- Website Terms of UseThe rules for using this website and the limits of its content.
- Privacy PolicyHow we handle personal data, including website visitors and customer administrators.
- Driver Privacy NoticeA plain-English notice for drivers who use the Tachyo Driver app.
- Driver App Terms of UseThe terms for drivers who use the Tachyo Driver app.
- Data Processing AddendumThe Article 28 UK GDPR terms for data we process for customers.
- Telematics & GPS PolicyExactly when and how the app collects location, and its limits.
- Acceptable Use PolicyWhat you may and may not do with the platform and the app.
- Cookie PolicyCookies and similar technologies on the website, dashboard and app.
- Refunds & CancellationCancelling, refunds and what happens to your data afterwards.
- Delete Your AccountHow drivers ask for their account and data to be deleted.
Company information
Tachyo is a trading name of [INSERT registered company name], a company registered in England and Wales with company number [INSERT company number], whose registered office is at [INSERT registered office address].
ICO registration number: [INSERT ICO registration number].
General enquiries: hello@tachyo.co.uk. Legal notices: legal@tachyo.co.uk. Privacy: privacy@tachyo.co.uk. Support: support@tachyo.co.uk.